Refund Policy

RETURNS & EXCHANGES

Return/Exchange Policy: Items must be unworn, unwashed, with tags still attached, and in original packaging to be returned and/or exchanged. Returns and exchanges will be accepted within 14 days of purchase for a full refund to the original form of payment.

The following items are final sale and not eligible for return or exchange: all holiday items, bibs, headwear, stuffed animals/dolls, error items, and sale items.

To return/exchange an item, please visit us in-store or contact us at error. Buyers are responsible for return/exchange shipping charges. We do not provide return labels.

GEAR RETURNS & EXCHANGES: We accept the return of Nuna and Veer items within 5 days of purchase. To be eligible to return and/or exchange, the item must be unused and in the original and SEALED packaging. Once the box is opened, we cannot accept the return. This is for safety reasons, as safety is always our number one priority when selling gear. We appreciate your understanding!

SHIPPING

All purchases are processed within 24-36 hours of the order being placed and shipped Monday through Friday.